Jay Donohue

About

Travel Director/Manager/Guide - facilitating group travel both domestic and internationally. Focusing on seamless logistics and safety for guests. I am ITMI & TripSchool certified.  I am also a high-impact experienced organizational management executive, leader, and mentor. A committed life-long learner who is passionate about sharing knowledge gained through a career of senior level management experience, and extensive travel. I'm skilled at being a strategic visionary and progressive collaborator, with unmatched communication and interpersonal skills to achieve results, engage guests & customers, and deliver memorable experiences. I thrive on building and maintaining productive relationships, alliances, and partnerships with customers, guests, and fellow industry  associates. In addition to being a certified Travel Director, some of my other specialties include: Customer Engagement & Service Excellence (there is no service but exemplary) Producing and Executing Large-Scale Events & Meetings (my suitcase is always packed, and I enjoy doing whatever is needed. I wear the same shoes as my team and love to get my hands dirty) Thriving in Fast-Paced Situations (How many balls in the air can you juggle? I can top that!) Flexibility (readily adapting to change at a moment's notice) Strategic Planning & Execution (I've led 4 organizations in the development of new and/or first-ever plans) Change/Transition Management (have needed to turn-around several troubled organizations) Communicating Organizational Goals & Vision (I am a passionate & compelling spokesperson) Superior Cross Functional/Cross Cultural Communications Making Effective Speeches and Presentations (very comfortable speaking to large/small audiences) Negotiations Resulting in Mutually Beneficial Relationships Technology / Social Media Capitalization (I'm not a millennial, but have learned a lot from them) Improving Internal Processes & Procedures (I observe and ask questions - a lot of "why's?")